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WE SHIP CANADA-WIDE!!! ALL ORDERS WILL BE PROCESSED AND SHIPPED WITHIN 24-48 HOURS!

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Warranty Policy

At Toronto Toys, we prioritize quality, reliability, and customer satisfaction. We want your little ones to enjoy their ride-on cars without any worries! That’s why we offer a 6-month warranty on all our ride-on vehicles, ensuring that your purchase is protected against any manufacturing defects.

What’s Covered?

Our 6-month warranty covers:
Manufacturing Defects – Any issues with materials or craftsmanship that affect the product’s performance.
Electrical Components – Battery, motor, wiring, and charging system malfunctions.
Structural Issues – Any faults in the frame or body that compromise safety or usability.

What’s Not Covered?

While we strive to provide the best quality products, our warranty does not cover:
❌ Normal wear and tear from regular use.
❌ Damage due to misuse, accidents, or unauthorized modifications.
❌ Water damage or exposure to extreme conditions.
❌ Battery deterioration from improper charging habits.


Optional Extended Warranty

For customers who want extra peace of mind, Toronto Toys offers an Extended Warranty Upgrade.

Extended Warranty Includes:
  • The same coverage as the standard 6-month warranty
  • Up to 1 battery replacement during the extended warranty period

This provides additional protection and ensures your ride-on car continues running strong.

You can customize duration, +6 months, +12 months.

How to Claim Your Warranty?

If you encounter an issue within the 6-month warranty period, follow these simple steps:
1. Contact Us – Reach out to our support team at Toronto Toys Contact Page with your order details and a description of the issue.
2. Provide Proof – Attach photos or videos showcasing the problem for a faster resolution.

3. Resolution Options – Depending on the issue, we will provide a repair, replacement part, or a full unit replacement if necessary.

Your Satisfaction Matters!

At Toronto Toys, we stand by the quality of our products and are committed to ensuring your child enjoys a fun and safe ride. If you have any questions about our warranty, feel free to contact us we’re happy to help!

Toronto Toys – Where Fun Meets Reliability!